The world no longer functions under a traditional structure
Traditional consulting approaches use language and concepts
originating from business schools. Business schools study
management issues within business models.  The future of business
however, is dependent on relationships. The understanding of
relationships requires a fundamentally different approach than the
approach used to analyze management issues. Relationships are
dependent on communication.

It is essential that problems are understood and solutions
are designed from a communication perspective.  
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The traditional business infrastructure is organized around a
fundamental assumption of organizational theory and practice:
that a certain level of predictability and order exist in the world.

This assumption is grounded in the Newtonian science that
underlies scientific research and medicine. Newtonian framework
encourages simplifications that are useful in an ordered and
predictable environment.

However, in today’s business climate, circumstances change
rapidly and become complex. This means that the process of
simplification will fail and lead to erroneous conclusions. Today’s  
business and health challenges require a different approach.  
Lessard and Associates approach is influenced by perspectives
founded in complexity science and knowledge from cognitive
sciences.

Complexity science provides the framework to see issues from
new viewpoints, assimilate complex concepts and address real
world problems and opportunities. This results in enhanced
communication. To bring this explanation full circle, improved
communication results in solid and loyal relationships.  
Relationships are the key to the future of business.
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A complex system share the following characteristics:
  • it involves large numbers of interacting elements  
  • the interactions are nonlinear
  • the system is dynamic
  • the system has a history and is integrated with the
    present  
  • hindsight does not lead to foresight because of the
    constant flux of external conditions
These elements evolve with one another and with the
environment which makes evolution irreversible.
Lessard and Associates, LLC